Fay Balk is an innovative human resources executive with a proven track record in leading, developing, and executing strategic alignment, organizational transformation, culture change, executive/leadership/team development, and talent management and development.
Before becoming a consultant, Fay worked at Hallmark for more than twenty-seven years where she held positions of increasing responsibility, most recently serving as vice president in charge of the Organization Effectiveness and Development Center of Excellence. In this role, she enhanced org-wide capability and business process alignment to ensure sustainability and marketplace competitiveness and consulted with the CEO and President to architect, design, and implement new corporate structures, including the definition of Hallmark-wide cultural expectations that transcended businesses and became the baseline for Hallmark’s employment brand. Prior to leaving Hallmark, she reimagined and implemented integrated HR, Communications and Technology experiences across the employment lifecycle.
Ms. Balk holds a BA in Psychology from the University of Michigan and a master’s degree in industrial & labor Relations from Cornell University. She has been a decade+ board member of Jewish Family Services of Kansas City and is a past President of the board. She also serves on the Board of Trustees for the Jewish Community Foundation of Greater Kansas City.